At the present moment, you are only able to upgrade your VPS. Downgrades are not possible due to file system limitations.

For pre-installation, we offer AlmaLinux, Debian, Rocky Linux, and Ubuntu.

Yes!

Customers are able to use their operating system of choice including Windows, FreeBSD and other Linux distributions such as CentOS by uploading a custom ISO image.

Anything not restricted by the terms of service is allowed. If you have any questions, feel free to contact us.

Yes! In fact our founder/CEO runs exit relays too. Just open a ticket telling that you are running one.

Keep in mind that you will need to block the TCP/IP Ports 22, 25, 465 and 587 in your exit policy. We reserve the right to modify this policy at any time.

The specifications are:

• AMD Ryzen 9900X – 12-core CPU
• 256GB (2x64GB) DDR5 RAM
• 2x4TB NVMe SSD (RAID 1)
• 10 Gigabit NIC

We aim for 99.9% uptime. However, there are some exceptions

• Scheduled maintenance windows, announced 24 hours in advance
• Upgrades done by the account holder
• Account suspension due to non-payment
• Errors caused by the account holder

If there is ever any downtime, an account holder is welcome to ping us for account credit within one week of the outage.

An increasing number of Internet Service Providers share a public IP address via Carrier Grade NAT, while other connections are behind another firewall which makes hosting services impossible. Static IP tunneling allows for self-hosting services regardless of which connection you are on.

We use L2TP without IPsec.

Yes! You can upgrade or downgrade at any time.

Keep in mind that if you downgrade, pro-rated credit may not apply. In that case, please contact support.

First off, many ISPs do not offer static IP address unless you’re on a very expensive “business” plan. Second, even if an ISP does offer you a static IP, you normally have to pay $10-25/mo for one. Lastly, if you ever change your ISP or move, you will have to change your IP address.

Yes! We have IPv6-only plans for customers who do not require or already have a public IPv4 address.

No.

The static IP tunnel is not a privacy service. We cannot help you avoid Google and Meta tracking. While we don’t log traffic, you shouldn’t rack up abuse complaints because you see this as a service to torrent to your heart’s content.

Most “enterprise-grade” routers like Cisco, MikroTik, Ubiquiti EdgeRouter and OPNsense support our tunneling service.

Additionally, most desktop and server operating systems such as Linux, Windows, macOS and BSD will work with our service.

This service will NOT work behind a mobile device. However, it will work on a desktop or server system tethered to a mobile device, or on a cellular-based fixed wireless connection (i.e. fixed LTE or 5G).

For our VPS and VPN tunnels, we offer month-to-month or yearly subscriptions. This is done on a prepaid basis.

For an account holder’s first subscription, a refund is available anytime within the first 30 days of ordering.

After 30 days or the second subscription, assuming your account balance is at least $1.01 there is a charge of $1.00 USD or 10% (whichever is greater) and can only be given to a PayPal email address. Account balances lower than $1.01 are not eligible for a refund after 30 days.

Yes! Well, provided that you don’t keep ordering and breaking services on a whim.

We don’t believe in charging users for services they don’t need.

You can log into the billing portal and cancel your service by clicking the “Request Cancellation” button.

If you need account credit after cancelling, ping us and we’ll provide it.